Every worried pet owner expects an immediate response β at night, on holidays, even when you're in the middle of an exam. AjansKolay Assistant handles messages around the clock on your clinic's behalf, books appointments, assesses urgency with triage questions, and sends vaccine reminders.
The assistant flags urgency levels and directs owners to appropriate care β it does not provide veterinary diagnoses or treatment recommendations.
π¬ LIVE EXAMPLE β WHATSAPP
11:47 PM Β· Symptom check β Appointment β Vaccine reminder
* Indicative figures based on global veterinary research (VetVerifi, Picktime)
Opportunities lost quietly every day at veterinary clinics.
Asks for the animal's species, the concern, and a preferred time β saves the appointment and notifies you immediately. No request gets missed during busy hours or after closing.
Asks triage questions to gauge severity; if flagged as urgent, it offers a priority slot or directs to an emergency clinic. It does not provide veterinary diagnoses or medication advice β it only routes and alerts you.
Based on appointment history, sends the owner an automatic WhatsApp message before upcoming vaccines or exams. Owners come because they were reminded β not because they happened to remember.
Responds to the surge in boarding, grooming and care inquiries during holidays with ready-made info; takes reservations and adds them to the calendar.
"How much is a consultation?", "Do you issue pet passports?", "What time do you close today?" β the assistant replies instantly using your clinic's specific details, freeing up your staff.
Answers unanswered or engaged phone calls with a natural voice, takes appointments, and immediately loops you in if an emergency is indicated.
No technical knowledge needed. We handle everything.
We collect your service list, opening hours and emergency protocol, then train the assistant specifically for your clinic.
We connect the assistant to your WhatsApp and phone number and run tests with real messages. Your number never changes.
The assistant is live. You focus on your patients; it takes care of worried owners and manages every booking.
The assistant measures severity with a few targeted questions: "How long has this been going on?", "Is the animal breathing?", "Any vomiting or diarrhoea?" Based on the answers, it flags the case as "priority" or "urgent" β then directs the owner to the nearest emergency clinic or sends you an alert. The assistant does not diagnose or recommend medication. All clinical assessment is entirely the responsibility of your clinic. This boundary is a core rule of the system.
During the appointment, it records the animal's species, date of birth and previous vaccine/checkup dates. At the lead time you define (e.g. 1 week or 1 month in advance), it automatically sends a WhatsApp reminder to the owner. When the owner replies, the assistant immediately books the next appointment. No manual follow-up required.
Yes, we connect it to your existing WhatsApp Business number. Your clients keep messaging the same clinic number they always have, and the assistant answers them. You don't need to change your number or notify anyone. For phone lines we do additional configuration β that also runs on your existing number.
No technical knowledge is needed; we handle the entire setup. All you need to do is share your clinic details (services, opening hours, emergency protocol). If the information is ready, we typically go live the same day. The first month of support is included β we monitor the assistant together and fine-tune it based on real conversations if needed.
Leave your details β we'll have a custom demo and pricing ready for your clinic the same day. No commitment, no pressure.
Even when your clinic is closed, the assistant keeps working.
Message us on WhatsApp β we'll show you a same-day personalised demo. Setup included, first month support free.